Privacy Policy

Effective Date: 6/1/2026

Iris Counseling, LLC Privacy Policy

Iris Counseling, LLC ("Iris Counseling," "we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy describes how information is collected, used, disclosed, and protected when you visit our website, submit information through our forms, communicate with us, or use our services.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact form

Request a consultation

Send us an email

Communicate with us through the website

Subscribe to updates or communications (if applicable)

Personal information may include:

Name

Email address

Phone number

Information contained in messages submitted through forms

Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device type

Operating system

Pages visited

Date and time of visits

Referring website information

Website usage and interaction data

This information helps us improve website functionality, security, and user experience.

How We Use Information

Information collected through this website may be used to:

Respond to inquiries

Schedule consultations

Provide requested information

Communicate regarding services

Improve website performance and user experience

Maintain website security

Comply with legal and regulatory requirements

We use personal information only for legitimate business and professional purposes.

Website Forms and Communications

Information submitted through website forms is transmitted electronically and may not be fully secure.

Please do not submit highly sensitive medical, mental health, treatment, insurance, or confidential information through website contact forms.

If you become a client of Iris Counseling, information related to counseling services will be handled separately in accordance with applicable laws, professional standards, and informed consent documentation.

Cookies and Tracking Technologies

Our website may use:

Cookies

Analytics tools

Website performance tracking tools

Session management technologies

These technologies help us:

Improve website functionality

Analyze website traffic

Understand visitor behavior

Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Analytics and Third-Party Services

We may utilize third-party services to operate and improve our website, including:

Website hosting providers

Analytics platforms

Form processing systems

Customer communication tools

Scheduling and appointment platforms

These providers may have access to information necessary to perform their services but are not authorized to use such information for unrelated purposes.

Confidentiality and Counseling Services

While Iris Counseling values confidentiality, information submitted through this website does not establish a therapist-client relationship.

Submitting a form, sending an email, or contacting us through the website does not guarantee confidentiality to the same extent as an established therapeutic relationship.

Therapeutic confidentiality begins only after all required intake, consent, and professional agreements have been completed.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information collected through this website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users transmit information at their own risk.

Information Sharing

We do not sell, rent, or trade personal information.

Information may be disclosed only when:

Required by law

Necessary to comply with legal obligations

Necessary to protect rights, safety, or property

Required by court order or legal process

Necessary for business operations through authorized service providers

Third-Party Links

This website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

Data Retention

Information submitted through this website will be retained only as long as reasonably necessary to:

Respond to inquiries

Maintain business records

Fulfill legal obligations

Protect legitimate business interests

Information may be securely deleted when no longer required.

Children's Privacy

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children through this website. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete such information.

Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of personal information

Request limitations on processing

Withdraw consent where applicable

Requests may be submitted using the contact information provided below.

HIPAA Notice

This Privacy Policy applies only to information collected through this website.

If you become a client of Iris Counseling, separate privacy practices and informed consent documents may apply regarding protected health information under applicable healthcare privacy laws.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of any revised Privacy Policy.

Contact Information

Iris Counseling, LLC

Email: [email protected]

Providing telehealth counseling services to adults throughout Delaware and New York.

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.